Cant get your file categories.csv uploaded to my page

Marlene Hylton's Avatar

Marlene Hylton

01 Jun, 2012 05:55 PM

My web site bluefield1.ecarter.com is not excepting this extention. Any suggestions?

  1. 2 Posted by Marlene Hylton on 01 Jun, 2012 05:58 PM

    Marlene Hylton's Avatar

    Where is the right of the feed listing what is the feed and and how to i upload it. So confused

  2. Support Staff 3 Posted by Brian Winkelman on 01 Jun, 2012 06:18 PM

    Brian Winkelman's Avatar

    Here is more info on the feed. Read these articles to learn what's in the feed and how it should be used.
    http://support.koleimports.com/kb/feed-management

  3. Brian Winkelman closed this discussion on 01 Jun, 2012 06:18 PM.

  4. Marlene Hylton re-opened this discussion on 01 Jun, 2012 06:18 PM

  5. 4 Posted by Marlene Hylton on 01 Jun, 2012 06:18 PM

    Marlene Hylton's Avatar

    I have read all your links and im still not getting it as to where the feed Icon is to the right of who knows where. Please call me.540-347-1359

     
     
    Marlene Toni Hylton
    7126 Friendly Place
    Warrenton VA 20187
    cell 540-429-6499

     > From: [email blocked]
    > To: [email blocked]
    > Date: Fri, 1 Jun 2012 13:57:07 -0400
    > Subject: Cant get your file categories.csv uploaded to my page
    >
    > Hello Marlene Hylton,
    >
    > We have received your Kole Imports Drop Ship Support discussion and will reply to it as quickly as possible.
    >
    >
    > Based on your support request, we think you should check out the following articles in our FAQ:
    >
    > - "How do I update my website from your product feed?" at http://support.koleimports.com/kb/feed-management/how-do-i-update-my-website-from-your-product-feed
    >
    >
    >
    > We'll send an email to you (at [email blocked]) when we update your support request.
    > Alternatively, you can keep track of this conversation at http://support.koleimports.com/discussions/problems/134-cant-get-your-file-categoriescsv-uploaded-to-my-page
    >
    > Thanks,
    >
    > The Kole Imports Team
    > (800)874-7766 x 167
    > [email blocked]
    >
    > ---------------------------------
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    > Follow us on twitter, http://twitter.com/KoleDropShip.
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  6. 5 Posted by Marlene Hylton on 01 Jun, 2012 06:36 PM

    Marlene Hylton's Avatar

    I have sent bulk request to my webpage holders. They will upload it for me as I uploaded it as a text to the page requesting them to take care of it. My question is where is the Picture image that goes along with the item in the catigories.csv file. Why do I have to load that one at a time with the description why doesnt it come in the file. Also I have tried to copy and paste your picture link url and it said that the link does not exisit it may have been moved; can you please check that link to the pictures on your page and let me know if it is broken. Thanks

     
     
    Marlene Toni Hylton
    7126 Friendly Place
    Warrenton VA 20187
    cell 540-429-6499

     > From: [email blocked]
    > To: [email blocked]
    > Date: Fri, 1 Jun 2012 14:17:51 -0400
    > Subject: Cant get your file categories.csv uploaded to my page [Problems]
    >

  7. Support Staff 6 Posted by Brian Winkelman on 01 Jun, 2012 08:21 PM

    Brian Winkelman's Avatar

    There are no pictures in the categories file because it is just a list of our categories and subcategories. The items in the feed all have category and subcategory codes which correspond to the numbers in the categories file. This way, you can organize your online store into categories.

    The picture paths should work. For example, the picture path for item BB208 is:
    http://cdn.koleimports.com/images/4x3/large/b/b/BB208.jpg
    in the feed, and it goes to the picture on the web.

  8. Brian Winkelman closed this discussion on 01 Jun, 2012 08:21 PM.

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