Regristration
Kelly
My cookies are enabled and I have allowed your site as an
exception as well, yet I am still getting the message that I can
not register because of a cookie issue???
Can someone assist me?
Thanks,
Kelly
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by Brian Winkelman on 29 Jun, 2012 09:02 PM
The site is working fine today. Are you sure you are logging into the dropship site and not our regular wholesale site? Here is a link to the login page:
https://dropship.koleimports.com/user/login
Can you tell me what the error message you see says?
Brian Winkelman closed this discussion on 29 Jun, 2012 09:02 PM.
Kelly VanFossen re-opened this discussion on 29 Jun, 2012 09:21 PM
3 Posted by Kelly VanFossen on 29 Jun, 2012 09:21 PM
This is what I get EVERY TIME.An Error Was Encountered
The action you have requested is not allowed.
Please verify you have cookies enabled in your browser settings.
Support Staff 4 Posted by Brian Winkelman on 29 Jun, 2012 10:51 PM
Do you have any other browsers installed on your computer? You could try it in Firefox or Google Chrome and see if you have the same problem. Are you running any strict antivirus or antispyware apps on your computer? It's possible one of those is interfering with the cookies as well.
Brian Winkelman closed this discussion on 29 Jun, 2012 10:51 PM.
Kelly VanFossen re-opened this discussion on 29 Jun, 2012 10:55 PM
5 Posted by Kelly VanFossen on 29 Jun, 2012 10:55 PM
I use chrome, but I did try it in IE as well as firefox. It may be my
security system, but I allowed your site through my firewall, so that
should not be the issue.
Support Staff 6 Posted by Brian Winkelman on 29 Jun, 2012 10:57 PM
The security system is the only thing I think could be causing it. I know the site is working fine for me when I log in, and I haven't had any other complaints about cookie errors from any other users today.
Brian Winkelman closed this discussion on 29 Jun, 2012 10:57 PM.