Drop Shipping
Ok so you're drop shipping is a little different to the typical manufacturers that allow you to purchase and drop ship 1 piece. My other question is does your company provide a drop ship pricelist contaning all the details of the product including my price and an "estimated freight cost" if I choose to go "prepaid & bill? Does your company enforce Minimum Advertise Price (MAP)? How does your company handle buyers remorse if your a "prepaid & bill" customer and do any restocking fees apply?
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Support Staff 2 Posted by Brian Winkelman on 31 May, 2012 06:32 PM
We supply a product feed in XML or CSV format, which includes all of the item information, including the sizes and weights of the products. You can import the items into your shopping program and program it to use the sizes and weights along with the recipient address to calculate shipping using an API from UPS or FedEx.
I'm not sure what you mean by minimum advertised price. The price in the feed for the products is the price you pay us for the items, and you can mark them up however you want, which will determine your profit percentage.
With cases of buyer's remorse, if a customer pays to ship an item back to us, we will refund the money. If the item is damaged or defective, we will pay for the shipping to replace the item.
You can learn more about how our program works in our knowledge base:
http://support.koleimports.com/kb
Brian Winkelman closed this discussion on 31 May, 2012 06:32 PM.
Sal Lepe re-opened this discussion on 31 May, 2012 06:45 PM
3 Posted by Sal Lepe on 31 May, 2012 06:45 PM
OK thanks for the clarification. Oh and many manufacturers enforce MAP to maintain a fair play for everyone including small retail stores. This allows them to compete with big company's like Amazon, Walmart, etc.
Brian Winkelman closed this discussion on 31 May, 2012 09:51 PM.