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Knowledge Base

Guides and answers to common questions.

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  • About Kole Imports

    • Who Are We?
    • What Types of Products Do We Carry?

    View all 2 articles in About Kole Imports

  • Shipping Options

    • How will my order ship?
    • International Shipping
    • LTL
    • Will Call
    • When will my order ship?

    View all 5 articles in Shipping Options

  • Payment Options

    • How Do I Pay For My Order?

    View all 1 article in Payment Options

  • Product Related Questions

    • Where Can I Get More Information On A Product?
    • When Will An Item Be Back In Stock?

    View all 2 articles in Product Related Questions

  • Getting Started With The Kole Imports Dropship Program

    • Introduction
    • How to get started
    • Frequently Asked Questions
    • Terms of Use
    • Privacy Policy

    View all 8 articles in Getting Started With The Kole Imports Dropship Program

  • Dropship API Documentation

    • API Overview
    • API - Links
    • API - Accounts
    • API - Products
    • API - Orders

    View all 7 articles in Dropship API Documentation

  • Dropship Account Information

    • Account registration
    • Adding and updating account information
    • Why should I have a federal tax ID?

    View all 3 articles in Dropship Account Information

  • Dropship Feed Management

    • How do I add or update a product feed?
    • How do I update my website from your product feed?
    • Product feed field types

    View all 3 articles in Dropship Feed Management

  • Dropship Billing Questions

    • Adding and updating payment methods
    • What payment methods do you accept?

    View all 2 articles in Dropship Billing Questions

  • Dropship Shipping Policies And Procedures

    • Do you support third party billing for FedEx or UPS?
    • Where is your warehouse located?
    • How To Calculate The Shipping Cost For An Order
    • Do you ship to addresses outside of the USA?

    View all 4 articles in Dropship Shipping Policies And Procedures

  • Dropship Catalog

    • Where can I see your product catalog?
    • How to download product images.
    • Category Structure
    • Where can I find your product images?

    View all 4 articles in Dropship Catalog

  • Submitting Dropship Orders

    • How do I place an order?

    View all 1 article in Submitting Dropship Orders

  • Dropship Returns

    • Return Policy
    • How To Submit An RMA Request

    View all 2 articles in Dropship Returns

  • Dropship Troubleshooting

    • Common Problems

    View all 1 article in Dropship Troubleshooting

Recent articles

  • Will Call
  • When will my order ship?
  • Return Policy
  • How Do I Pay For My Order?
  • What Types of Products Do We Carry?

Recent Articles

  • Will Call
  • When will my order ship?
  • Return Policy
  • How Do I Pay For My Order?
  • What Types of Products Do We Carry?

 

  • When Will An Item Be Back In Stock?
  • Where Can I Get More Information On A Product?
  • API Overview
  • How will my order ship?
  • LTL

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